Shipping is available throughout Italy and is estimated within 5 working days. We currently do not ship overseas.
We offer a 100% money back guarantee if the product is faulty or damaged. We give you 30 days to send it back to us for a full refund. You must send it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on returned parcels. Note: If your parcel is on its way, you must wait for it to arrive and return it before receiving a refund.
You can cancel your order without any penalty! You must cancel your order before it is shipped. If the item has already been sent, use our easy returns system for a full refund.
If you missed typing or auto-filling an incorrect address, simply reply to your order confirmation email and confirm. After double checking if the address you provide is wrong, kindly notify us by email at firstname.lastname@example.org If the address you provide is wrong, we can change the address to the correct one within 24 hours. No refunds will be given after 24 hours of incorrect submission.
Absolutely! Send us an email at email@example.com and we will be happy to help you. We receive a large number of emails per day so if you would like a quick response we recommend you attach your order number, thank you.